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Rooms To Grow

When you come to work at DS Total Solutions, you’re joining a growing technology with plenty of opportunities.

Our Core Values

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Customer Centric

Open Position

Information Technology Account Manager (Full Time Position)
  • Minimum 2-3 years’ experience in IT sales.
  • Maintain and establish a business relationship between the company and its customers (both internal and external)
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
  • Work with KPI’s to hit company target.
  • Develop the Company’s IT projects to meet adequately all business needs of the assigned customers.
  • Ensure all IT initiatives relating to customer services are met timely enough.
  • Ensure all IT projects are streamlined towards the prescribed budget.
  • Lead other IT members of staff in actualizing company’s goal towards better service delivery.
  • Oversee and manage activities of other IT staff members to ensure all work in line with laid down procedures outlined by the organization.
  • Report activities directly to the agency director or IT account director, regarding the status of any client-related transaction.
  • Advocate the needs and expectations of the client to ensure compliance by top management towards achieving customer satisfaction, which is the sole goal of the organization.
  • Work with IT product development team to ensure compliance with customer’s expectations.
  • Ensure that product portfolio gives a reflection of the ever-changing needs of the clients.
  • Coordinate technical support teams to provide varieties in customers’ products.